AI is now doing parts of merchants’ jobs, managing products and vendors

Retailers are beginning to use AI to automate certain parts of the merchandising process, to determine what to order or even to make deals on their behalf.

A slew of tech companies like Duvo.ai, Relex Solutions and Gain have arisen or added new functionality over the past few years to help merchants with tasks like managing inventory or communicating and negotiating with vendors. Some of these companies are still in the early days of working with retailers in the U.S., but this could soon reshape what the roles of buyers or other employees within retail organizations look like globally.

The pitch to retail companies is that instead of analyzing data themselves or having back-and-forths with suppliers in email threads, AI agents could do those tasks for them.

Continue reading this article on modernretail.co. Sign up for Modern Retail newsletters to get the latest on the shifting dynamics between retail’s old and new guards.