Shopify unveils new AI and commerce tools in Autumn ’26 Edition

Shopify has unveiled its Autumn ’26 Edition, Exponential – the tenth showcase of its latest innovations. 

As commerce becomes more complex, businesses need to adapt faster in often unclear ways. The Fall ’26 Edition showcases how Shopify turns this complexity into momentum. These latest features collectively drive the capabilities of millions of merchants worldwide, including more agentic commerce solutions, improvements to payments and major advancements to the Shop offering.

Commerce is changing rapidly. It’s advancing, but not necessarily in a straight line .To succeed in this moment and in the future, businesses need to sell across more surfaces, respond to higher customer expectations, navigate ever-changing AI solutions, run a global operation, and maintain margins across cost of goods sold, labor, pricing, and overhead.

With every business, product, and shopper, the effects compound. Our latest iteration of innovation for both merchants and developers demonstrates that all of Shopify together is exponentially more capable because everything is connected

– Ben Homer, Solutions Engineering Lead, Shopify

Strengthening global payment processes with Shopify Protect

Shopify Protect is a collection of risk and disputes tools in the admin that help stop fraud at checkout and help fight chargebacks automatically. Through the Shopify Protect Rule Builder, merchants can write and test their own fraud rules. Signals from millions of businesses inform Shopify’s defenses, so a card flagged on one store is already known at the next. Shopify Payments prevents more than 12,000 high-risk payments every minute, at no extra cost to businesses using it.

Building on the foundations of agentic commerce

AI agents have become commonplace in many industries, and retail is no exception. With Shopify’s latest advancements, merchants can connect Shopify to the AI agents they already use to manage products, inventory, orders, and performance without leaving the conversation. Shopify Connectors now work with nine agents: ChatGPT, Claude, Claude Duet, Copilot, Gemini, Grok, Grok Bot, Muse, and Perplexity. 

Business ideas often start as a question in an AI chat, and now the next step can happen in the same place, while Shopify remains the commerce foundation behind every product, order, and store operation.

Sidekick – Shopify’s AI assistant – got even more knowledgeable, it can now run calculations, write code, search the internet, and remember what a merchant teaches it. Technical work like writing code or researching a market takes time away from running the business. Sidekick now handles that work while ensuring that the merchant approves its changes.

Shopify is actively building the foundation for agentic commerce globally. Shop.md (Shop skill) is a skill that turns any AI agent into a personal shopper. Buyers point ChatGPT, Claude, or another agent to shop.md, and it can search more than a billion products, check out with Shop Pay, and track orders. Anyone can customise the skill to fit their style. Because the agent knows a buyer’s preferences, sizes, and order history from Shop, it can find the right products from Shopify merchants and check out with Shop Pay. More shoppers using shop.md means more places merchants can make a sale. Developers can build on the Shop MCP at shop.dev without needing a key.

Shoppers can now use Shop Pay checkout inside personal AI agents starting with Muse from Meta, Claude Duet, and Instinct. Claude Duet, Grok Bot and Instinct also offer Shop Pay for brands not on Shopify. More than 400 million people already trust Shop Pay, and its security model carries over: the buyer remains in control of their purchases, and their card is never shared with the agent. Shop Pay stays secure with tokens from Mastercard, Visa, and Discover for agent purchases from merchants off Shopify.

A view in the Shopify admin that shows whether a store is eligible for Shopify Catalog and links to fixes for anything in the way. Knowledge base, a new page at Sales channels > Agentic, lets merchants review and publish the facts agents get about their store, like return windows, shipping destinations, and gift services. Shopify drafts the facts from the storefront and suggests updates for the merchant to review. ChatGPT, Copilot, Meta, Instinct, and other AI agents get product information from Shopify Catalog, and now merchants can see from the admin whether their store qualifies. With Knowledge base, agents that ask Shopify about a store only get facts the merchant has published, so nothing Shopify drafts reaches an agent without the merchant’s sign-off.

Evolving Shop, the digital assistant for online shopping

Shop.com

Shop has a new home on the web, with shoppable posts, editorial curations, and sections personalised to each shopper. Shop.com brings Shop’s growing audience to the web, so merchants can reach shoppers who haven’t downloaded the app. 

Universal Checkout for Shop

Shoppers’ needs often span more than one store. Shopify is introducing one checkout in the Shop app for carts built from multiple merchants. This makes it possible for shoppers to buy from several merchants in one session, meaning more merchants win the sale and checkout still respects every merchant’s extensions and validations – so they can still deliver the experiences they want. Additionally, carts now sync bi-directionally – following shoppers from Shop back to the online store, so returning buyers pick up where they left off.

Continued advancements to Shopify POS

Shopify POS can now recognise even more in-store customers through Shopify’s network of hundreds of millions of people who’ve checked out at any store powered by Shopify Payments. When those shoppers select a digital receipt and choose to share their details, POS can save their information to a customer profile connected to the purchase. Merchants can identify more of their in-store customers without slowing down checkout, and a known in-store customer has over 60% higher lifetime value than an unknown one.

The new recent carts feature lets any associate pick up and complete a sale from any device, a sale is no longer tied to one associate or one register. Staff start a cart anywhere and finish it anywhere, closing it at the register or handing it off with everything intact.