Case 1: A supply-chain company with 1,000+ employees
- Why they started
- Pressure across the industry — competitors were all adopting AI, results were down, and they wanted to cut costs and streamline staff.
- What was stuck
- Requests went from business to product to engineering — far too long a chain. Internal management, post-sourcing supply-chain processes and settlements kept going wrong.
- How it works now
- Business staff build their own systems with AI; more than a dozen are already running.
- What we did
- Provided the platform and tools, trained the business staff, and backed them up on technical issues.
40 → 16dev team headcount, two months in
A dozen+systems built by business staff, running
It's not really about saving money: when business staff build systems themselves with AI, requests no longer wait in line for engineering.
